Information We Collect
We may collect information you provide directly to us, including your name, company name, email address, phone number, project details, and any other information you share through our contact forms, calls, WhatsApp chats, or email conversations.
We may also collect limited technical information such as browser type, device information, pages visited, and basic analytics data to understand how visitors use our website and improve the experience.
How We Use Information
We use your information to respond to inquiries, provide proposals, deliver marketing services, communicate about projects, send updates relevant to your request, improve our website, and maintain internal records.
We do not sell your personal information to third parties.
Client Data and Confidentiality
If you engage Adoon Media as a client, we may receive access to campaign dashboards, advertising accounts, analytics tools, creative assets, customer journey data, and other confidential business information required to perform our services.
We treat client materials and non-public business information as confidential and use them only for the purpose of delivering agreed services, unless disclosure is required by law.
Sharing of Information
We may share information with trusted tools, vendors, and service providers that help us operate our website, communicate with leads, or deliver services, such as hosting providers, analytics platforms, ad platforms, and communication tools.
We may also disclose information when reasonably necessary to comply with legal obligations, protect our rights, investigate fraud, or enforce our agreements.
Cookies and Analytics
Our website may use cookies or similar technologies to understand traffic, remember preferences, and improve performance. These tools may collect aggregated usage information and basic device or browser details.
You can control cookies through your browser settings, though disabling them may affect certain parts of the website experience.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and deliver services.
When information is no longer needed, we may delete, anonymize, or securely archive it depending on the nature of the data and our legal or operational responsibilities.
Your Rights
You may contact us to request access to, correction of, or deletion of personal information you have shared with us, subject to any legal or contractual obligations that require retention.
If you no longer want to hear from us, you can ask us to stop contacting you for business development or follow-up communications.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external sites.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Adoon Media at +92 335 935 1136 or visit us at Office No. 03, First Floor, Taj Mahal Arcade, F-10, Islamabad, Pakistan.